Job opening: Sales Representative
- July 22, 2024 -
Sales Representative
Citizen Vinyl is a celebration of craftsmanship, quality and art across its constituent parts:
Music. Community. Food. Design. Manufacturing. History.
Each member of our team offers their own passion and expertise to Citizen Vinyl. We share an understanding that together, we have a very exciting and unique opportunity to create something enduring, inspiring, impactful and meaningful. In doing so, our team aims to be good citizens, and to inspire others to do the same.
Just like with art and music, we believe that what makes us all different is what makes us great. Our goal at Citizen Vinyl is to create a diverse and inclusive work environment. We are committed to leading by example to maintain a fair and inclusive work environment built on mutual respect and integrity.
ABOUT THE POSITION
The Sales Representative will find, secure, and retain clients for Citizen Vinyl’s record manufacturing segment. He/she/they will provide exceptional customer service and work directly with the Chief Executive Officer to develop sales campaigns and marketing initiatives. The Sales Representative will have a practical understanding of the manufacturing processes and help connect clients with the manufacturing team and Production Manager. He/she/they will conduct market research and attend industry events and networking opportunities.
• Position Title: Sales Representative
• Position Type: Full Time / hourly plus commission
• Location: Asheville, NC
• Compensation range: Entry level
• Reports to: CEO, marketing team
• Travel: Conventions and related travel
• Supervisory Responsibility: None required
DUTIES AND RESPONSIBILITIES:
• Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences
• Provide accurate information about our products, services, and pricing to potential customers
• Prepare customized quotes based on the client’s needs, budget constraints, and within our production capabilities
• Take incoming sales calls and emails as necessary
• Address customer issues promptly and professionally, striving to exceed their expectations and maintain positive relationships
• Cultivate strong relationships with existing and prospective clients through regular communication, follow-up, and personalized interactions
• Identify opportunities for upselling, cross-selling, and repeat business
• Collaborate with colleagues to exchange information, such as information on selling strategies and marketing information
• Gather and analyze consumer behavior data (e.g. industry trends / competitor analysis)
• Conduct market research and identify new opportunities for growth
REQUIRED EDUCATION AND EXPERIENCE:
• High School Graduate or equivalent
• Minimum four years of related experience from music industry sales / marketing
SKILLS AND QUALIFICATIONS:
• Proficiency in customer service, negotiation, and account management
• Technical knowledge of vinyl record manufacturing and the record industry
• Strong communication skills, both written and oral
• Computer skills including G-Suite and monday.com
• High level of organization and attention to detail
• Drive to connect with customers and support the company
• Punctuality, reliability, a self-starter and a team player
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting may be required. Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
**This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.**
For information and to apply: jobs@citizenvinyl.com or 828-515-3070.
